braze - Next Level Customer Engagement

As a select Braze partner, we leverage our extensive MarTech and data expertise to take your customer engagement to the next level. Braze is the leading platform for cross-channel customer engagement, enabling you to create personalized experiences in real time and seamlessly orchestrate them across all relevant channels.

Our partnership with Braze goes beyond implementation. We integrate Braze with your existing MarTech infrastructure, ensuring that you can realize the full potential of this powerful platform. Our expertise as a Snowflake partner also enables us to process your customer data in real time and deliver highly personalized campaigns through the combination of Braze and Snowflake.

With our deep technical and strategic expertise, we can help you make the most of Braze to drive customer loyalty and measurable success.

The Gartner Quadrant for Multichannel Marketing Hubs (MMH) evaluates leading vendors of platforms that enable cross-channel customer engagement. Braze is positioned in the Leaders' Quadrant for its outstanding personalization and automation capabilities. With Braze, companies can orchestrate highly personalized campaigns across multiple channels, including email, mobile, web and social, with real-time data at the center. Strong integrations with existing MarTech stacks enable seamless connection and use of existing systems.

Another key factor in Braze's leadership is its user-friendly interface. The platform is so easy to use that marketers can act quickly and efficiently without the need for deep technical knowledge. This intuitive interface combined with powerful features makes Braze the preferred choice for companies looking to optimize their customer journey and maximize ROI.

As a Braze agency, we offer a full range of services to take your customer engagement strategy to the next level. We can help you with systems integration to seamlessly integrate Braze into your existing MarTech landscape, and develop custom solution designs that are perfectly tailored to your needs.

Our data management solutions enable you to effectively use customer data, while our campaign management and automation solutions make your marketing campaigns more efficient and targeted. We optimize your customer journey mapping and create personalized content with our content creation services.

Our data analytics services provide valuable insights to inform your decisions, and our training and enablement services ensure your team gets the most out of Braze. With us, you have a partner at your side to help you through every stage of your digital transformation.

In the B2B space, targeted customer engagement is critical for long-term relationships and sustainable success. With Braze and our solutions, we offer use cases that are specifically tailored to the challenges of B2B companies and support their digital transformation.

Our customer and self-service portals enable efficient onboarding journeys. With Braze, you can guide new customers from the start with personalized welcome messages and clear instructions to create immediate value and build long-term loyalty.

In B2B commerce, Braze reduces shopping cart abandonment with automated follow-ups based on real-time data that target customers and bring them back into the sales process.

We combine Braze to optimize your customer outreach. Braze controls all channels centrally, ensuring that your messages are relevant and targeted. At the same time, the targeted delivery of valuable content strengthens purchase decisions and your position as a market leader.

Renowned eyewear brand Silhouette faced the challenge of transforming its business model from a traditional retailer relationship to a direct-to-consumer approach, including e-commerce. In the process, Silhouette had to take a close look at customer journeys and the associated journey management and marketing automation. In order to successfully manage this change, we were engaged as consultants to provide comprehensive support at both the technological and business levels. Three highlights of the project

• Market and customer research: We conducted extensive market and customer research to identify end-customer needs and derive requirements for the new direct-to-consumer approach. This laid the foundation for a focused digital strategy.

• Vendor selection: Based on the identified requirements and in comparison to the existing IT infrastructure, we supported the selection of the vendor for the implementation of the marketing automation solutions.

• Implementation of marketing automation solution: Our team supported the implementation of the marketing automation solution, including system integration and rollout. This solution enabled Silhouette to efficiently manage its customer journeys and optimize its marketing processes.

As a certified partner of Braze and Snowflake, we can help you realize the full potential of your marketing and customer data. Our integration of these two leading platforms allows you to build a centralized database in Snowflake that provides a single view of your customers. With Braze's real-time data analytics, we create highly personalized campaigns that target your audience with precision.

We also provide detailed performance analysis to continually optimize your marketing strategies. Through predictive modeling and precise segmentation, we maximize the efficiency of your campaigns and create a consistent, cross-channel customer experience. With us as your partner, you will increase your marketing efficiency and build deeper customer relationships that will ensure the long-term success of your business.