As a technical partner, we support Gebrüder Weiss, one of Europe's leading transportation and logistics companies, in the innovation and implementation of data integration.
Implementing new holistic API and integration projects in a large company requires technical expertise. Complex processes at different levels must be coordinated. Holistic thinking is required for successful implementation.
Third Party Integration
From WooCommerce to Shopify to Amazon, the list of e-commerce software platforms is long. Gebrüder Weiss customers also use different providers. That's why it was necessary to develop a solution that allows orders to be imported directly from the shop system into the Gebrüder Weiss ERP system. The individual work steps are fed back to the store system and customers can track orders throughout the entire process.
Together with Gebrüder Weiss, we designed a solution that takes into account the diversity of the various e-commerce platforms, while at the same time adhering to Gebrüder Weiss' process architecture.
Standard API with Plug-Ins
First, we developed a standard API that allows Gebrüder Weiss to integrate and play back data in its internal architecture. This eliminates the need to develop a custom solution for every new business case. At the same time, security standards can be standardized. All e-commerce systems have their own data models and fulfillment processes. So that Gebrüder Weiss customers don't have to struggle to implement their standard API with the respective shop system, we developed plug-ins in the next step. These are easier to configure and the user experience is greatly improved.
All e-commerce systems have their own data models and fulfillment processes. So that Gebrüder Weiss customers don't have to struggle to implement their standard API with the respective shop system, we developed plug-ins in the next step. These are easier to configure and the user experience is greatly improved.
Visibility and Customer Onboarding
In addition, the plug-ins increase visibility in new media. App Store presence on various e-commerce platforms increases visibility to new potential customers. Customer acquisition is improved with little effort. To ensure that this dynamic process works flawlessly, we defined the necessary onboarding processes for customers on each platform.
Source: Global market share of leading e-commerce software platforms and technologies, July 2022: https://www.statista.com/statistics/710207/worldwide-ecommerce-platforms-market-share/
The result
The optimization and automation of the ordering process resulted in higher accessibility and easier onboarding for customers. For Gebrüder Weiss, this also means a reduction in acquisition costs per customer.
In a further step, this solution was also adapted and implemented for other store systems. Now it is possible to connect to any store system of the customer.
Focus of the collaboration
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Consulting
We provide consulting support as an external partner in the implementation of API and data integration projects.
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Enablement
We translate business and IT requirements for internal departments and stakeholders.
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Process Management
We support process documentation and employee training.
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Development and Integration
We support the development of system integrations
Interested in the details?