Salesforce Sales Cloud is the leading CRM for B2B companies

We know your needs. Not only because we use Salesforce every day, but also because we have helped many customers find the right solutions for their business. Our approach is personal, solution-oriented, and efficient.

What makes us Salesforce experts:

• Our long history of solving complex CRM problems

• Our user-centric mindset and understanding of business models

• Our attention to detail and a team that understands and implements your business processes end-to-end.

When you deploy a CRM system like Salesforce Sales Cloud, we offer comprehensive support that goes beyond implementation. Our services include comprehensive CRM consulting, where we work with our customers to develop customized solutions that best fit their business needs. From data integration to system integration, we ensure that all processes are seamlessly integrated for a smooth transformation. We also help companies implement lead and sales management to make sales processes more efficient.

We also offer specialized services such as sales operations consulting and campaign management to strengthen our customers' sales and marketing activities. We help create sales playbooks and forecasts, and we help our clients realize the full potential of the Salesforce Sales Cloud. Our expertise in change management and analytics (reports and dashboards) ensures that organizations realize the long-term benefits of their deployments and continuously improve their efficiency.

As a Salesforce partner, we can help you tailor your Customer360 view to meet your B2B needs. The Salesforce Customer360 platform provides a single view of your customers by connecting all departments and data.

As a Salesforce Implementation Partner, we use our expertise to help you lay the foundation for seamless collaboration between sales, marketing, and service:

• Sales optimization: We provide a comprehensive view of all leads, accounts, and opportunities to streamline your sales processes. This enables your team to better manage complex sales cycles and build long-term customer relationships.

• Targeted Marketing: We help your marketing teams target campaigns to the needs of your business customers. We help you make the most of your budget by providing accurate data about your campaigns.

• Effective Service Management: We ensure that your service team always has access to relevant customer information. This enables them to respond to inquiries quickly and effectively, increasing customer satisfaction.

Successful B2B sales management today requires more than just sales activities-it must be holistic and technology-enabled to ensure long-term success. With Salesforce Sales Cloud, companies can centrally manage all sales-related data and seamlessly capture all customer interactions. This provides a comprehensive view of all communication channels and promotes more efficient collaboration within the sales team.

Total sales management also means integrating far-reaching processes such as CPQ (configure, price, quote) to create complex proposals faster and more accurately. Combined with sales planning and billing, companies can fully automate their sales processes from planning to invoicing, with complete visibility.

With these integrated capabilities, Salesforce Sales Cloud provides a comprehensive, tools-based sales management solution that goes far beyond sales. It is at the heart of digital transformation, giving companies the tools to execute their sales strategies in an agile, data-driven way-from the first customer interaction to the final invoice.

For the 17th consecutive year, Salesforce Sales Cloud has been positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Sales Force Automation 2023. This recognition underscores the continued strength and innovation of the platform, which is helping companies around the world improve their sales processes. As the leading solution in sales force automation (SFA), Salesforce Sales Cloud stands out for its impressive ability to execute and its forward-thinking vision that enables companies to transform their sales strategies.

Of particular note is the integration of artificial intelligence (AI) into the Sales Cloud, which helps sales reps become more efficient and close deals faster. With AI-powered insights and automated processes, companies can better capitalize on revenue opportunities. Salesforce also provides a comprehensive platform that delivers all relevant customer data in real time and simplifies day-to-day sales operations through seamless integration.

Years of market leadership and positive customer feedback, including platforms such as Gartner Peer Insights, confirm the Sales Cloud's position as the preferred choice for companies looking to grow and increase efficiency.

Casablanca Hotelsoftware, a leading provider of hotel management software, has successfully implemented Salesforce Sales Cloud as part of its business transformation from an on-premise to a SaaS solution. This implementation solved key challenges such as a complex and multi-tiered opportunity and proposal process that was previously difficult to standardize. Dynamic pricing became more efficient and manual sales efforts were almost completely eliminated.

Another benefit of the transformation was the optimization of customer support and service management. Integrating Service Cloud created a single platform to efficiently manage all customer requests and service processes, contributing to higher customer satisfaction. Automated billing processes and improved invoicing enable Casablanca to deliver superior service to its customers while streamlining internal processes.

With Salesforce Sales Cloud, Casablanca has not only improved its sales and marketing processes, but has also streamlined collaboration between sales, support, accounting, and finance. This strengthens the entire value chain and provides a solid foundation for future growth and innovation.

TISA Spedition AG, a leading Swiss logistics company, transformed its sales and marketing processes by implementing Salesforce Sales Cloud. As part of its digital transformation, the company developed a powerful sales engine supported by efficient lead and opportunity management. The integration of the Salesforce platform with the website also enables seamless lead generation, automatically capturing prospects and engaging them in the sales process.

Another focus of the implementation was to optimize route management. With Sales Cloud, a solution was created that enables TISA to efficiently plan customer visits and optimally manage routes. This has significantly improved resource utilization and reduced sales costs.

The connection of quotation and order management to the ERP system and the successful data migration ensured end-to-end transparency and efficiency. The company also replaced its outdated newsletter system with Salesforce Marketing Automation, enabling personalized and automated customer communications. This integrated solution not only optimizes sales and marketing, but also route management, resulting in improved customer outreach and more efficient processes.