Customer 360: Die Systemlandschaft von Salesforce
In today's digital age, consistent and personalized customer experiences are critical to success. Many organizations are challenged to meet customer expectations while dealing with a fragmented system landscape. In a connected world, you need a connected solution. Create seamless, data-driven customer journeys with Salesforce Customer 360.
We help you not only create internal synergies by implementing automated, data-driven processes, but also improve your relationship with your customers.
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360-degree customer view
Gain a complete view of your customers with centralized, accessible data and create personalized experiences with Salesforce Customer 360.
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Leverage synergies
Drive collaboration between marketing, sales, and IT through integrated processes and improve business efficiency.
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Process Automation
Use automated processes in marketing and sales to engage customers more efficiently and save valuable resources.
Efficient channel management and visibility
Data silos impede enterprise-wide access to critical customer information. We can help you create a single data platform that provides a 360-degree view of your customers:
Requirements analysis and consulting tailored to your business needs
Data migration, ETL processes and interface development with Talend
System evaluation: from CRM and journey management to data analytics
Customer 360: Salesforce as the Operating System for Your Customer Experience Management
With Customer 360, Salesforce offers a set of integrated cloud systems to take your customer relationships to a whole new level. With the highest quality AI, data management, and CRM technology, we streamline your marketing, sales, commerce, customer service, IT, and data analytics departments, making them smarter and more productive than ever.
Salesforce Sales Cloud implementation for a better sales strategy
Salesforce Marketing Cloud setup for personalized customer experiences
Data model consulting to get the most out of the Salesforce platform
Process management consulting to integrate Salesforce with existing workflows
Our Salesforce Services
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Consulting Services
Strategic planning and direction of your Salesforce project.
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Implementation Services
Tailored Salesforce solutions for your digital business.
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Data Migration
Securely and efficiently transfer your enterprise data.
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Data Analytics
Make data-driven decisions with our Tableau expertise.
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Training
Drive adoption and efficiency with targeted employee training.
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Post go-live support
Ongoing optimization and support for your long-term success.
We are an official Salesforce Partner!
We know your needs. Not only because we use Salesforce every day, but also because we have helped many customers find the right solutions for their business. Our approach is personal, solution-oriented, and efficient.
What makes us Salesforce experts:
Our long history of solving complex CRM problems
Our user-centric mindset and understanding of business models
Our attention to detail and a team that understands and implements your business processes end-to-end.
Ready to digitize your business processes with Salesforce?
Salesforce Report
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