Digital Corporate Communications

Timely communication. Across all digital channels and touchpoints.

From TikTok and LinkedIn to the annual report and the content hub. Every channel and touchpoint has its own set of rules. We know them.

In today's attention economy, it is increasingly difficult to be heard and to communicate effectively. The digital noise continues to grow as the frequency of communication has increased dramatically. This affects the B2B sector as well. Whether you are a buyer, a journalist, or a candidate, you all perceive companies across multiple platforms. In this environment, the challenge of communicating consistently and cohesively is growing.

Organizations are faced with the task of ensuring that their messages are consistent and well coordinated across channels, while at the same time being channel-appropriate. This balance of consistency and context is critical to building trust and long-term relationships. At the same time, cohesive communication requires careful strategy and professional execution to ensure that the company's core messages are heard clearly and distinctly in an increasingly noisy digital environment.

To stand out from the crowd, companies need to constantly rethink and adapt their digital communication strategies. Only by taking a strategic approach and clearly aligning their communications across all platforms can companies successfully survive and reach their stakeholders in today's noisy world.

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B2B Customers

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Channels managed

The Megatrend: Thought Leadership

In today's crowded and noisy media landscape, organizations are challenged to stand out and earn the trust of their audiences. Traditional corporate communications are no longer enough. Organizations must become trusted authorities and deliver real value.

Companies can meet this challenge by establishing a central communications platform that integrates thought leadership, educational content, and personal branding. This platform serves as a hub for the strategic management and distribution of valuable content:

  • Thought leadership: Enables you to be present early in the customer journey, build trust, and inspire prospects.

  • Educational content: ensures that customers are supported throughout their decision-making process with relevant and practical content.

  • Personal branding content: strengthens the credibility and authenticity of corporate communications.

Our communications offering

In today's complex communications landscape, it is critical that organizations communicate consistently and effectively. We act as a general contractor to ensure that your strategic communications and marketing objectives are pursued consistently. We make sure that the pieces fit together seamlessly. Our expertise spans multiple disciplines:

  • In-house strategy consultants: We develop customized strategies that align your business objectives with current market needs.

  • In-house media management and digital marketing consultants: Our team ensures that your messages reach the right audience at the right time through the right channels.

  • In-house creative direction: We manage internal creative processes to ensure your brand messages are visually and conceptually strong.

  • External network of creative producers and content creators: Our network of external experts, such as videographers, photographers and copywriters, ensures the production of high-quality content.

Our specialty: Marketing Operating Model Consulting

An efficient and effective marketing operating model is critical to improving digital communications. In a challenging market environment, a well-designed operating model not only enables the optimal use of resources, but also the targeted implementation of strategies and actions.

By improving efficiency and effectiveness, performance gains are achieved that can be invested in other initiatives. In this way, companies ensure their competitiveness. Our operating model consulting focuses on

  • People: We help you build the right team structure and leverage talent to successfully execute your communications strategies.

  • Process: Optimized processes are the backbone of your success. We ensure smooth workflows that increase efficiency and foster collaboration.

  • Technology: The right technology automates processes and makes communications measurable. We help you select and integrate the best tools for your business.

We are LinkedIn experts

As B2B experts, we know how to unlock the full potential of LinkedIn for your business. With extensive experience in paid campaigns, account-based marketing, social selling, employee advocacy and community management, we can help you position your brand on LinkedIn and achieve your marketing and communications goals.

Paid Social Campaigns: We develop and manage paid campaigns on LinkedIn that deliver your messages to your target audiences. Through data-driven optimization, we ensure that your campaigns achieve maximum reach and engagement.

Account Based Marketing (ABM): We use ABM strategies to target the right decision-makers and generate high-quality leads. We work with you to develop customized content and campaigns.

Employee Advocacy: We engage your employees on LinkedIn and turn them into powerful brand ambassadors. Our customized employee advocacy programs not only increase your reach, but also your brand's credibility.

Social Selling: We help your sales teams effectively use LinkedIn to build and nurture relationships with prospects. Our training and strategies help you earn the trust of your target audiences through authentic and relevant content.

We work for global market leaders, B2B corporations, family-owned businesses and hidden champions.

Case Study: Lenzing Corporate Communications

Lenzing, a leading global producer of sustainable wood-based fibers, plays a key role in the textile industry. With more than 80 years of experience, Lenzing has made significant progress in sustainable production and digital transformation. The communications strategy was realigned to create a comprehensive digital customer experience. Our services included

  • Annual and sustainability reports: The digitally redesigned report highlights Lenzing's commitment to sustainability. Content was made available across platforms to ensure a consistent and strong message.

  • Social media support: Social media strategy focused on clear, consistent communication across investor relations, corporate communications and sustainability to build trust and interest.

  • Website Relaunch: A new design system ensures brand and design consistency across all digital touchpoints and provides the foundation for the relaunch of multiple websites based on Storyblok.

  • Management Consulting & Program Management: As part of the transformation, multi-project management was introduced to ensure smooth coordination and control of multiple parallel projects. This service makes it possible to implement complex projects while keeping an eye on all goals and resources.

Case Study: ALPLA & CEO Communication

ALPLA, a leading global provider of packaging solutions, has developed its digital communication strategy over the past few years. With a focus on sustainability and innovation, various initiatives have been launched to consolidate its market leadership and position itself as a thought leader in the plastics industry. Three key aspects of our communication work with ALPLA were

  • CEO communication via TikTok by Philipp Lehner: ALPLA took an innovative approach by having CEO Philipp Lehner personally present on TikTok. This initiative allowed the company to reach a younger audience and provide authentic insights, differentiating the company from its competitors.

  • Creative thought leadership campaigns around plastics: ALPLA established itself as a plastic thought leader through creative campaigns. These campaigns raised awareness of sustainable packaging solutions, leading to valuable industry discussions.

  • Educational content related to plastics and recycling: A focus was on developing educational content that made complex issues related to plastics and recycling understandable. This content informed various audiences about the benefits and challenges of plastics and recycling.

Case Study: BTV CEO goes LinkedIn

BTV Bank has significantly increased its visibility in recent years through a focused digital communications strategy. A key driver of this transformation is CEO Gerhard Burtscher, who has successfully established his LinkedIn profile as a strong voice. In doing so, he is expressing BTV's strategy of being a bank with spirit and attitude.

Strategy: Together with Burtscher and his team, we developed a LinkedIn strategy and provided enablement support to strengthen BTV's digital presence.

Execution: A key cornerstone of the strategy was to not only show relevant content and intimacy, but also to interact directly with key stakeholders and communicate the bank's values.

Results: Since 2021, Burtscher has built more than 5,000 followers, significantly increasing the bank's strategic reach in the marketplace. This targeted use of LinkedIn supports long-term business goals and strengthens BTV's position as a leading institution.

Inspired in one day

Thought Leadership Workshop

Thought Leadership Workshop

Our Thought Leadership Inspiration Workshop is designed to inspire you and your team to strengthen your position as a thought leader in your industry.

In an interactive workshop, we work together to develop ideas and strategies to make your expertise visible.

We will show you how to create and distribute high-quality content that engages your target audience and establishes your brand as a leading voice in your field.

Improve your LinkedIn Performance

LinkedIn Quick Audit

Our LinkedIn Quick Audit is a quick and effective consulting offering designed to assess the current performance of your LinkedIn presence. During this audit, we analyze the key elements of your LinkedIn profile or company pages, such as profile optimization, content strategy, reach and engagement.

You will receive a clear report with actionable recommendations that you can implement immediately to optimize your LinkedIn strategy and drive better results.

More advice on your digital communications

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Customer Journey Mapping

We create detailed customer journey maps that show all of your customers' digital touchpoints. We help you better understand the needs and expectations of your audiences and align your communications strategy with them. The result is an optimized customer experience tailored to your customers.

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Persona Development & Targeting

We help you develop detailed personas that reflect the different roles and decision-making processes in B2B organizations. Through targeted targeting and personalized communications, we improve the relevance of your messages and increase the efficiency of your digital communications efforts.

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Content Strategy & Optimization

We develop and optimize your content strategy to ensure that your content is aligned with the needs of your B2B customers. Our focus is on creating valuable, relevant and impactful content at every stage and in every channel of the customer journey.

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Content communications planning

We design and implement a comprehensive omnichannel communications strategy that ensures your messages are consistent and coherent across all digital channels. We help you effectively reach your customers wherever they are in the customer journey.

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CX Performance Tracking & Analytics

We set up customized KPIs and dashboards to measure the performance of your digital communications efforts in real time. Through detailed analytics and reporting, we can continuously optimize to improve the customer experience and achieve desired business outcomes.

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Digital Transformation & Change Management

We help you transform your communications processes by guiding you through change management that engages your people and drives adoption of new digital tools and processes. Our goal is to ensure a seamless and efficient transition that enhances the customer experience and improves your competitiveness.

Our Collaboration Models

Today, it is critical to have a partner who is flexible and responsive to your needs and in-house expertise. Our engagement types fit seamlessly into your structure. We customize our services and strive for long-term partnerships to continuously support you on your journey. Our engagement types include

  • Inspiration: We work with your team to develop initial approaches that leverage current trends and best practices in digital communications.

  • Safari: A multi-day deep dive into a specific topic, providing in-depth insights and actionable recommendations.

  • Pilot: We help you pilot new communication strategies or technologies, tailored to your internal capabilities, to test their effectiveness.

  • Transformation: For full-scale transformation, we offer programs that leverage your internal capabilities to drive sustainable business performance.

  • Retainer: As a long-term partner, we take over the ongoing planning, management, implementation and optimization of your digital communications, allowing you to focus on your core business. We can also provide dedicated teams or structures if you wish.

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The B2B Marketing & Sales Playbook

In the face of economic challenges such as recession, declining number of orders and increasing pressure to go digital, one thing is clear: the party is over. In our OMR Masterclass 2024, our founder Matteo Ender and partner Manuel Kuhn present the B2B Marketing & Sales Playbook - a strategic guide with seven success factors that are crucial for your business success.

From account-based marketing to social selling and digital self-service platforms: Learn from best practices and real-world use cases how to optimize your customer journey and drive sustainable revenue. A must-watch for B2B decision makers and marketing professionals.

Let´s talk about your digital communication

Furthermore, these companies trust in our expertise.