Your Emporix Partner & B2B Commerce Specialist

As a strategic partner of Emporix, Celonis and Make.com, we combine deep expertise in MACH technologies and B2B commerce with comprehensive know-how in Customer Experience & Process Management. Our partnerships enable us to offer customized solutions that not only make your commerce architecture flexible and scalable, but also efficiently orchestrate your business processes.

The Emporix Orchestration Engine, based on the powerful technologies of Celonis and Make.com, allows us to intelligently automate and seamlessly integrate your business processes. Through this tight connection, we can take your digital transformation to a new level and give you a clear competitive advantage in a dynamic market environment.

As a strategic partner agency of Emporix, we offer a comprehensive service portfolio that enables customized solutions for your commerce transformation. Our focus is on making your commerce platform efficient and future-proof. With our expertise in MACH architectures and modern solution design, we create flexible, scalable systems that can be seamlessly integrated into your existing IT landscape.

As an Emporix agency, our services include technical consulting, system integration and web development to ensure that your digital infrastructure is optimally positioned. In addition, we offer specialized services in workflow management and process mining to help you optimize your business processes and uncover potential for efficiency gains. With our expertise in UI/UX design and service design, we ensure that your customers enjoy a superior user experience. We partner with you every step of the way to successfully manage your digital transformation and prepare your business for the future.

Composable Commerce is an innovative approach that enables companies to design their commerce platforms in a flexible way. By integrating individual components - for example, as a microservice or packaged business capability - it is possible to respond quickly to changes and requirements. According to Gartner, this trend is critical to the future of e-commerce. The key benefits of composable commerce are

• Flexibility and customization: Companies can customize their platforms and respond quickly to market changes, reducing the risk of re-platforming.

• Customer centricity: Customized experiences increase customer loyalty and satisfaction by differentiating the platform from the competition.

• Cost and Time Efficiency: Implementing new features requires less effort, resulting in faster time-to-market and reduced costs.

• Scalability and future-proofing: Platforms can be customized as needed, keeping them future-proof and flexible.

Efficient processes are crucial in the IT system landscape, but the requirements are complex & growing. With the help of system integration, different environments - such as the ERP system, CRM, PIM, payment and many other applications - can be connected and successfully managed.

System Integration Expertise: System integration enables seamless data exchange. For example, orders are automatically processed and inventory levels are synchronized. Our system integration toolbox includes powerful tools such as Mulesoft, Lobster, Azure Data Factory, and Talend.

API development expertise: Out-of-the-box solutions are often not enough to meet complex business needs. That's why we develop custom software solutions tailored to your needs. Our expertise in API development & management enables us to build powerful interfaces using REST or GraphQL, among others. These solutions ensure the seamless integration of your systems and data sources.

As the only partner of Emporix that is also a partner of Celonis and Make.com, we combine our expertise in the areas of commerce, process mining and process management. This unique combination enables us to offer seamless commerce orchestration that optimally integrates front-end and back-end. By bringing these disciplines together, we create efficient, data-driven solutions that optimize business processes while ensuring a superior customer experience.

Our ability to offer both commerce solutions and process automation and optimization from a single source makes us the ideal partner for B2B companies seeking a powerful, end-to-end digital transformation.

The Emporix Orchestration Engine (OE) is an advanced solution for real-time optimization of e-commerce business processes. It helps companies improve customer interactions & eliminate inefficiencies. With the OE, companies can automate their processes while increasing customer satisfaction without compromising efficiency. Key benefits include

• Real-time optimization: The OE enables business processes to be dynamically adjusted in real time to efficiently achieve business goals.

• Process automation: The OU reduces manual effort by automating and orchestrating siloed systems.

• API-first approach: API-first approach ensures seamless integration and interoperability with existing systems

• Flexibility & Customization: Low-code builder (make.com) allows users to create custom workflows and scenarios.

In the OMR Masterclass 2023 on B2B e-commerce, companies were accompanied at a decisive turning point: increasing customer demands for digital services and platforms require comprehensive digitalization. At the same time, a shortage of skilled workers and increasing cost pressure make the automation of sales processes unavoidable. In short: B2B commerce is and remains one of the "hot topics" in many companies!

Florian Wassel presented 10 use cases - from enterprise marketplace to customer portal to order management - to show how B2B champions can adapt their complex data models and specialized business models to the digital, agile world. Topics such as service design, operating model, technology and change management were also in focus.