We help you to successfully master the channel shift in your sales. Your customers want to talk less to salespeople, serve themselves and expect a first-class procurement experience. For you, this means building a platform and transforming your sales organization and marketing channels. We help end-to-end!
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Optimal platform selection
A lack of experience in setting up and operating a B2B store or marketplace can hold you back. We can help you choose the right technology and platform.
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Efficient integration
Integrating new sales channels into existing systems and processes is complex. With our expertise, we create seamless integration into your IT backbone.
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First-class customer experience
Developing a first-class customer experience is challenging for complex B2B businesses. We help with the design of touchpoints and customer journeys.
Development of a new business model
B2B commerce is more than "just a store". When setting up a new digital sales channel, your organization is faced with various challenges:
Setting up and creating product data (PIM)
Process design in order management
Developing new skills in marketing to generate traffic
Change management in sales - from commission to customer responsibility
Development of the business case and controlling tools
As your digital partner, we help you with business building - end to end.
Development of a new sales channel
Manual processes and inefficient sales methods can lead to high costs. By setting up a digital sales channel, you can reduce these costs and increase your efficiency at the same time.
Development of a new operating model
Building a digital sales organization is more than just an IT project. The transformation affects almost all areas of your company. Whether it's new IT systems, a MarTech infrastructure, the restructuring of CRM or the upskilling of the workforce through to the creation of new roles and establishment of new processes.
We help you to make the transformation a success.
We accompany you from the idea to implementation
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Analysis
Determination of the specific needs of the target market and creation of a detailed plan for the development of the B2B store or marketplace.
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Technology selection
Advice and support in selecting the most suitable platform and technology for the planned B2B store or marketplace.
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Concept
Design of a user-friendly, efficient and visually appealing store or marketplace that is tailored to the specific needs of the B2B market.
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Integration into existing systems
Ensuring seamless integration of the new sales channel into the company's existing infrastructure and processes.
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Implementation & tests
Implementation of the planned B2B store or marketplace, followed by extensive testing to ensure its functionality and reliability.
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Training & support
Training for the company's team to ensure they can work efficiently with the new system, as well as ongoing support after implementation.